The San Ramon Art & Wind Festival is scheduled for Sunday and Monday, May 26 and 27, 2013 in San Ramon’s Central Park, 12501 Alcosta Blvd. from 10am to 5pm both days. This family friendly festival features professional kite flying demonstrations, arts & crafts booths, entertainment on 4 stages, puppet shows, two large kids’ activity areas, food booths and more!
The San Ramon Art & Wind Festival is scheduled for Sunday and Monday, May 26 and 27, 2013 in San Ramon’s Central Park, 12501 Alcosta Blvd. from 10am to 5pm both days. This family friendly festival features professional kite flying demonstrations, arts & crafts booths, entertainment on 4 stages, puppet shows, two large kids’ activity areas, food booths and more!
The following guide is meant to answer frequently asked questions. If you have a question regarding a particular topic, click below to search for the answer. Topics are listed in alphabetical order. If this guide does not answer your question, call us directly at 1-800-RAIDERS for assistance, or email us at tickets@raiders.com.
The Oakland Raiders
Training Facility and Primary Office: 1220 Harbor Bay Parkway, Alameda, CA 94502
O.co Coliseum: 7000 Coliseum Way, Oakland, CA 94621
Primary Office: (510) 864-5000
Ticket Office: 1-800-RAIDERS (724-3377)
The Raider Image: 1-800-RAIDERS (724-3377)
Children 24 months of age and under do not need a ticket to enter the O.co Coliseum. They must be seated on a parent or guardian's lap and not interfere with the sightlines of others. Children must have a ticket to receive a promotional item.
The only animals allowed in the O.co Coliseum are certified service animals. Owners must have appropriate certification in their possession. Service animals in training will not be permitted to enter the O.co Coliseum unless they are authorized in advance by The Oakland Raiders.
Amplification devices for guests with hearing impairments are available at the First Aid Office in section 109.
ATMs are located throughout the O.co Coliseum in the following locations:
AAA Automobile Club will be available every game to assist all guests with car problems. Guests should go to either the north or south flag pole outside the O.co Coliseum to meet AAA. Please keep in mind that there is one truck on the premises, and that if it leaves with the property from another car, it will not return. Guests do not have to be AAA members as there is no charge for the AAA services that do not require towing. Bike Patrol officers are available for assisting guests in contacting AAA.
The Oakland Raiders do not sell tickets to games played on the road. Contact the host club and venue directly for ticket availability, or check NFL Ticket Exchange at www.ticketexchangebyticketmaster.com/nfl/ for availability. Please note prices may exceed face value on NFL Ticket Exchange and that The Oakland Raiders are not responsible for tickets sold to any games at other NFL stadiums. If you have any questions or concerns regarding the NFL Ticket Exchange program please either call 1-888-NFL-5944 (1-888-635-5944) or email your concern to nflticketexchange@ticketmaster.com.
| AFC | Ticket Office Phone Numbers | NFC | Ticket Office Phone Numbers |
|---|---|---|---|
| Baltimore Ravens | (410) 261-7283 | Atlanta Falcons | (404) 223-8000 |
| Buffalo Bills | (716) 649-0015 | Arizona Cardinals | (602) 379-0102 |
| Cincinnati Bengals | (513) 621-8383 | Carolina Panthers | (704) 358-7800 |
| Cleveland Browns | (440) 891-5050 | Chicago Bears | (847) 615-2327 |
| Denver Broncos | (720) 258-3333 | Dallas Cowboys | (214) 953-1500 |
| Houston Texans | (877) 635-2002 | Detroit Lions | (313) 262-2003 |
| Indianapolis Colts | (317) 299-4946 | Green Bay Packers | (920) 496-5719 |
| Jacksonville Jaguars | (877) 452-4784 | Minnesota Vikings | (612) 338-4537 |
| Kansas City Chiefs | (816) 920-9400 | New Orleans Saints | (504) 731-1700 |
| Miami Dolphins | (888) 346-7849 | New York Giants | (201) 935-8222 |
| New England Patriots | (800) 543-1776 | Philadelphia Eagles | (215) 463-5500 |
| New York Jets | (800) 469-5387 | San Francisco 49ers | (415) 464-9377 |
| Oakland Raiders | (510) 864-5000 | St. Louis Rams | (314) 425-8830 |
| Pittsburgh Steelers | (412) 323-1200 | Seattle Seahawks | (206) 682-2800 |
| San Diego Chargers | (619) 280-2121 | Tampa Bay Buccaneers | (813) 879-2827 |
| Tennessee Titans | (615) 565-4200 | Washington Redskins | (301) 276-6050 |
Management reserves the right to remove any signs or banners at any time. Signs and banners may be hung during Oakland Raiders games as long as:
Access to the O.co Coliseum via BART is available by exiting at the Coliseum/Airport BART Station from the Fremont/Richmond line or Fremont/Daly City line. To get to the Oakland-Alameda County Coliseum from the BART Station, cross the bridge connecting the BART Station to the East Side of the O.co Coliseum. For more information and an exact train schedule, BART can be contacted at (510) 464-6000 or online at www.bart.gov.
Both here and abroad, Oakland Raiders fans are the greatest in the world! For information on forming a club of your own in an area that isn't currently covered by a club, send a written request to:
Attn: Morris Bradshaw
Raiders Booster Clubs
The Oakland Raiders
1220 Harbor Bay Parkway
Alameda, CA 94502
Silver and Black Productions, the Emmy® Award winning in-house television production operation provides viewers with innovative, cutting edge and behind-the-scenes content devoted solely to The Oakland Raiders. All shows air in the Bay Area as well as in additional television outlets throughout California, Oregon, and Nevada. These shows feature the personalities that make up the NFL's most dynamic organization.
The Silver and Black Show as well as The Raiders Report are produced by the Raiders own Silver and Black Productions. The shows originate from the state-of-the-art production facility located within the Raiders 100,000-square foot Alameda facility. Archived episodes can be found online in the Raiders.com Media Vault.
Raiders Preseason Telecasts
Radio personality JT the Brick joins The Voice of the Oakland Raiders, Greg Papa, two-time Super Bowl winning Head Coach Tom Flores, Super Bowl XV MVP, Jim Plunkett and Super Bowl XI winning defensive back, George Atkinson during each of preseason telecasts.
The Silver and Black Show
The Silver and Black Show consists of an in-depth, comprehensive, week-by-week analysis of the Raiders throughout the NFL season. Greg Papa hosts the half-hour show alongside Jim Plunkett.
The Raiders Report
The Raiders Report is a half-hour long show which combines analysis and a behind-the-scenes look at the Oakland Raiders hosted by JT the Brick.
Raiders Postgame Live
Comcast SportsNet California is the proud home of Oakland Raiders post-game live show hosted by Tony Bruno, Bill Romanowski and Jim Kozimor. Immediately following every Raiders game, Raiders Postgame Live is the destination for the Raider Nation, with comprehensive one-hour coverage featuring in-depth game analysis, locker room interviews and player reaction, full coverage of head coach Dennis Allen's press conference and a preview of the following week's game.
Raiders Press Conference Live
Comcast SportsNet California's Raiders Press Conference Live returns for the sixth season with an extended one-hour format and the introduction of live phone call from the viewers into the program. Hosted by Comcast SportsNet's anchor/reporter Damon Andrews with Bill Romanowski providing expert analysis, Raiders Press Conference Live broadcasts Coach Allen's weekly press conference from the Oakland Raiders permanent practice facility in Alameda.
Radio: KITS-FM 105.3 (Live 105) and KFRC-AM 1550 are the flagship radio stations for the Silver and Black. Join long-time Oakland Raiders play by play man Greg Papa and former Oakland Raiders Head Coach Tom Flores as they bring you the best in Oakland Raiders football throughout the season. Oakland Raiders games can also be heard in Spanish on FM 104.9 - La Nueva Internacional de FM.
AC Transit buses that drop off at the Coliseum BART Station are bus numbers 45, 46, 49, 56, 58, and 98. AC Transit can be contacted at (510) 891-4700.
Click here to view AC Transit maps and schedules
Hand-held binoculars and small still cameras with lenses less than 3" in length are permitted in the O.co Coliseum. Video and movie cameras are not permitted in the O.co Coliseum without the user holding proper media credentials. Photos cannot be used for any commercial purpose.
Hop aboard the Capitol Corridor for a comfortable and convenient ride straight to the O.co Coliseum on game days. With up to 32 daily trains between Sacramento and Oakland, and direct service to San Jose, it's easy to find one that fits your schedule.
Click here for a list and map of Capitol Corridor stations near you, or call 1-877-9-RIDECC for more details.
All bags must be no larger than 18" x12"x 8". All bags, including backpacks and purses, are subject to search. No cans, weapons, glass containers or alcohol is allowed into the O.co Coliseum at any time. No hard-sided coolers of any size are permitted. See Oakland City Ordinances: Oakland Municipal Codes.
Cellular telephones are allowed in the O.co Coliseum as long as they do not distract from the enjoyment of other guests.
Children 24 months of age and under do not need a ticket to enter the O.co Coliseum, provided that they are seated on a parent's or guardian's lap and not interfere with the sightlines of others. Children must have a ticket to receive a promotional item.
The O.co Coliseum Coliseum Box Office is located northwest of the O.co Coliseum concourse, next to gate D, and can be used by the general public to purchase single game tickets on game days.
Current O.co Coliseum Box Office hours of operation:
Monday - Friday: 10:00 a.m. - 5:00 p.m.
Saturday: 10:00 a.m. - 2:00 p.m.
(Closed Sundays and Holidays unless there is a scheduled event.)
Click here for the most up-to-date O.co Coliseum Box Office information.
The Oakland Raiders Community Relations Department handles all requests for donations, auction items, and speakers. Requests should be sent to:
The Oakland Raiders
Community Relations Department
1220 Harbor Bay Parkway
Alameda, CA 94502
Premium food and beverage services are offered in the West Side Club, East Side Club, Suites, and in all premium seating areas. Traditional stadium concessions are also offered throughout the O.co Coliseum. Specialty items such as BBQ, popcorn chicken, pizza, and garlic fries can also be found at specific concession stands.
There are two concierge desks to accommodate our Suite and Club Seat Holders. One is located near the West Side Club entrance, directly behind section 217. The other is located in the East Side Club, directly behind section 242. All Suite Holders should check-in with the Concierge Desk for access to their suite.
The Season Ticket Services Office is located on the West Side of the O.co Coliseum between gates C and D, which is directly next to the West Side Club entrance.
The East Side Customer Accommodations Office is located on the BART Plaza level directly next to the East Side Club entrance and is accessible only from the outside of the Oakland-Alameda County Coliseum.
Text Messaging Service on Game Day:
To report any conduct concern, text* "OAK" with your message and location to 69050. Coliseum personnel will confirm your message and respond as appropriate. Contact our Ticket Service Department at 1-800-RAIDERS to report concerns and share additional feedback.
*Standard text messaging rates apply.
Pledge to be a designated driver at any Oakland Raiders home game by signing up at a designated driver booth and you will also receive a complimentary non-alcoholic beverage coupon redeemable at the game.
Official rules are available at the designated driver booths.
Designated driver booths are located at the entrances of gates C and D, as well as the BART and West Side Club Plaza levels outside of the O.co Coliseum. The booths at gates C and D will be open until the start of the third quarter.
Thank you for joining The Oakland Raiders in creating the best fan-friendly environment in the NFL.
100 Level concourse: 107, 112, 122, 127, 135, 139, 140, 145, 146, 148.
200 Level concourse: 208, 210, 219, 224, 226, 246.
300 Level concourse: 315, 319.
100 Level concourse: 103, 110, 124, 131, 138, 139, 146.
200 Level concourse: 206, 210, 220, 224, 228, 246.
300 Level concourse: 314.
O.co Coliseum
7000 Coliseum Way
Oakland, CA 94621
Administrative Phone: (510) 569-2121
For day of game assistance or questions regarding disability services at the O.co Coliseum, please ask a Guest Services staff member for assistance or visit the West Side Customer Accommodations office. If you have additional ADA questions, contact AEG officials directly by calling (510) 569-2121.
If you are interested in purchasing ADA seats to a specific Oakland Raiders home game, please call 1-800-RAIDERS. If you would like to purchase Season Tickets and require an ADA location, please call 1-800-RAIDERS to speak with a Ticket Sales Representative.
Drinking fountains are located in the following locations:
The Oakland Raiders donate tickets to many worthy causes throughout the year. Call 1-800-RAIDERS to learn more about how you can request a ticket donation, or how you can donate your unused game tickets. Click here to view the donation request guidelines.
Season Ticket Holders may use their My Raiders Account to donate tickets they are unable to use. The deadline to donate tickets is 5:00 p.m. on the Monday prior to any home game.
The Oakland Raiders, the NFL, AEG or O.co Coliseum management, in their sole discretion, may refuse admission to or eject any ticket holder who is disorderly, uses vulgar or abusive language, throws objects, fights, impairs others' ability to enjoy the game, attempts to enter the playing field or who fails to comply with any O.co Coliseum policies or the terms printed on the reverse side of any admission ticket without any refund.
Additionally, when appropriate, revocation of season ticket privileges or arrest by law enforcement authorities will occur. By using any admission ticket and entering the O.co Coliseum, ticket holder expressly agrees to the terms and conditions printed on the reverse side of the ticket.
Please note that unauthorized sales activities of any kind are strictly prohibited within the O.co Coliseum. Failure to comply will result in ejection.
West Side of the O.co Coliseum: Three elevators allow guests with disabilities access to the club concourse. These elevators are accessed via the Plaza Club entrance, across from the ORACLE arena.
East Side of the O.co Coliseum: Three elevators allow guests with disabilities access to all levels of the East Side structure, including the Plaza Suites, Plaza Reserved, East Side Club Suites and East Side Loge Suites. These elevators are accessed via the 100 Level concourse at section 143, via the BART Plaza.
Field Level Section: An elevator allowing access to the Field Level wheelchair accessible seats in row 20 is located in the right field corner at section 101, inside gate B. A Guest Services Team Member is staffed at this location to assist guests. This elevator takes guests from the 100 Level concourse to the lower cross aisle between rows 20 and 21 of the Field Level sections.
In case of an emergency please notify the nearest usher or security guard, or visit the East or West Side Customer Accommodations Offices. To contact someone at O.co Coliseum in case of an emergency on game day, please call the AEG Office at (510) 569-2121.
Should there be an immediate need to evacuate the O.co Coliseum; fans will be given instructions via the public address system. It is recommended that you familiarize yourself with the two exits nearest to your seats.
The O.co Coliseum does not permit guests who have exited the O.co Coliseum to re-enter. Once a guest has exited the facility, their ticket will not be valid for entry again.
AEG provides complete facility management and maintenance for the O.co Coliseum. AEG staff is available on game day to address facility related issues. Please contact any O.co Coliseum employee for assistance or call (510) 569-2121.
Help us create the most fan-friendly environment in the NFL.
We want all fans to enjoy the action and excitement of Oakland Raiders football. We expect all who enter the O.co Coliseum and surrounding parking lots to adhere to this Code. Failure to follow this Code may result in ejection from the O.co Coliseum, revocation of ticket privileges, and/or arrest. Although Season Ticket Holders may provide their tickets to others, the account holder of record is responsible for the actions of those using their tickets.
The O.co Coliseum parking lot will close to the following activities immediately after kick off:
• Consumption or preparation of food or beverages
• Use of televisions, computers or other devices to view or project broadcasts or video of any kind
Those participating in these activities are subject to ejection from the parking lot, revocation of game tickets, citation and/or arrest for trespassing.
The following actions are prohibited:
To report any conduct concern, text* "OAK" with your message and location to 69050. O.co Coliseum personnel will confirm your message and respond as appropriate. Contact our Ticket Service Department at 1-800-Raiders to report concerns and share additional feedback.
*Standard text messaging rates apply.
First Aid offices are located at the following locations:
If there is a medical emergency, please notify an O.co Coliseum employee so they can contact the on-site medical team.
Premium food and beverage services are offered in the West Side Club, East Side Club, Suites, and in all premium seating areas. Traditional stadium concessions are also offered throughout O.co Coliseum. Specialty items such as BBQ, popcorn chicken, pizza, and garlic fries can also be found at specific concession stands.
O.co Coliseum Maintenance: Our goal is to provide you with an enjoyable game day experience. If any of your expectations are not met, we want to know. Please contact your Client Services Manager immediately at 1-800-RAIDERS following any Oakland Raiders home game to report O.co Coliseum maintenance concerns. We will work with Coliseum management and make every effort to have your issue resolved by the next Oakland Raiders home game.
Stadium Misconduct: We want all fans to enjoy the action and excitement of Oakland Raiders football. We expect all who enter the O.co Coliseum and surrounding parking lots to adhere to the Fan Code of Conduct. If you observe behavior that violates the Code of Conduct, please notify Coliseum personnel immediately (ex: security personnel, law enforcement, ushers, parking lot attendants, ticket takers, etc...).
Stadium Text Message Alerts: GuestAssist is a text messaging system available to all fans in attendance at Oakland Raiders home games. Fans can now report game day issues or concerns, as well as call for assistance, in a fast and convenient way with their mobile device.
To report any conduct concern, text* "OAK" with your message and location to 69050. O.co Coliseum personnel will confirm your message and respond as appropriate. Contact our Ticket Service Department at 1-800-RAIDERS to report concerns and share additional feedback.
*Standard text messaging rates apply.
Season Ticket Holders can purchase additional tickets on game day at the Oakland Raiders Season Ticket Services Office. Tickets will be sold to the general public at three conveniently located O.co Coliseum Box Office locations at gate C, gate D, and ORACLE Arena.
Groups of 20 or more can purchase tickets to individual games throughout the season directly from The Oakland Raiders. Call 1-800-RAIDERS today to speak with an Oakland Raiders Ticket Sales Representative about securing Group Tickets.
Click here to learn more about Group Tickets
The Hall of Fame Suite is a party suite that seats up to 96 guests. Drink tickets and a full food buffet are complimentary with the purchase of each ticket. This suite is located near the north end zone. Parking passes may also be included, depending on the number of tickets purchased. This is a perfect investment for those who cannot fill an entire Suite but have the desire to entertain.
Click here for more information on Raiders Suites
The Junior Raiderettes program provides youths an opportunity to interact and perform with Football's Fabulous Females. Every year, youths between the ages 7-15 learn routines, make friends, create memories, and perform with their Raiderette idols.
Click here to learn how to take part in this special program
On game day, The Oakland Raiders host an interactive area allowing young fans to participate in a variety of family-focused activities during home games. The "Raider Rookie Zone" is located on the East Side of the O.co Coliseum at the North entrance to the East Side Club behind section 234.
Laser pointers and similar items are prohibited. Anyone who is observed using a laser pointer will be ejected from the O.co Coliseum and the device will be confiscated. Any confiscated laser pointer may be turned over to law enforcement and will not be returned.
Line-up for early arriving vehicles will begin at 6:00 a.m. for all lots and all gates. Please note that for games with kickoff times after 5:00 p.m., line-up will begin at 11:00 a.m. Overnight parking is prohibited by law.
Tickets should be secured in a safe place at all times. If you are a current Season Ticket Holder and your tickets are lost or left at home, tickets can be reprinted pursuant to the following guidelines:
Found items are taken to the O.co Coliseum Security Offices at section 126 (West Side) and section 148 (East Side) as soon as possible. Items are immediately logged and kept there until the crowd has completely exited the O.co Coliseum after each game. AEG building management (located on the Plaza Level next to the ORACLE Arena Box Office) handles all unclaimed items beginning the next business day. AEG can be reached at (510) 383-4660, Monday - Friday, 9:00 a.m.-5:00 p.m. PST. Items not claimed within a reasonable amount of time will be turned over to law enforcement or donated to charity.
Find the nearest California Raider Image location for the best selection of official Oakland Raiders merchandise by using the Store Locator. Shop online at Raiders.com/shop.
Official Oakland Raiders merchandise is available on game day at the following O.co Coliseum locations:
There are four walk-in stores; an external store at gate C, an external store at gate D, an indoor store at section 105, and an indoor store at section 129.
Please note that store locations within the O.co Coliseum are not affiliated with the Raider Image.
Noise makers are prohibited inside the O.co Coliseum for any Oakland Raiders home game. Noise makers include cowbells, air horns, drums, and all items that serve as a distraction to game play or fans.
8.44.030 Activities prohibited within the stadium and arena
The following activities are prohibited within the stadium:
A. No person shall intentionally throw, discharge, launch or spill any solid object (including footballs, baseballs, beach balls, Frisbees or other such devices) or liquid substance or otherwise cause such object or substance to be thrown, discharged, launched, spilled or to become airborne.
B. No person shall explode, set off, discharge or otherwise release or cause to be released any smoke bomb, fireworks, stink bomb, or other substance which is physically harmful or otherwise irritating, offensive, repugnant or disgusting to the eyes or sense of smell.
C. No person shall enter any area of the stadium or arena not open to the general public, or any other area set apart for the participants, performers, officials, attendants or service personnel at any time before, during, or after a stadium or arena event.
D. No person shall bring into or possess within the stadium or the arena any can or bottle or any thermos, vacuum bottle, canteen or other similar container containing alcohol unless expressly authorized by the authorized representative.
E. No person shall gain or attempt to gain admittance to the stadium or the arena except through an access gate open for public access and by presenting a valid event ticket or otherwise paying the posted charge required for admission or to enter or attempt to enter the stadium or the arena during non-event days or hours without permission.
F. No person of either sex shall enter the clearly marked and designated restroom facilities of the opposite sex at the stadium or the arena.
G. No person shall behave in so noisy, boisterous or rowdy a manner as to disturb spectators or participants at any stadium or arena event so that assigned personnel must address the person to cease or prevent a recurrence of the noisy, boisterous or rowdy behavior.
H. No person shall violate any local ordinance or state law.
I. No person shall refuse to obey an ejectment order made pursuant to enforcement of this section, or shall re-enter the stadium or arena during the event that person was ejected from by purchase of another ticket or by any other means.
J. No person shall bring into or possess within the stadium or the arena any noise-making device including but not necessarily limited to air horns, powered megaphones, bugles, drums, tambourines or other musical instruments unless expressly authorized.
K. No person shall lead, conduct or otherwise bring or allow to remain in the stadium or the arena any animal, bird, fish or reptile, except trained guide dogs or dogs for the disabled certified by the state of California and which are in actual use.
L. No person shall remain within the stadium or the arena more than one hour after the conclusion of the event for which admitted. It is unlawful for any person to refuse to obey the lawful order of law enforcement officers or stadium or arena security personnel made pursuant to enforcement of this subsection.
M. Subsections A through L of this section shall not apply to any duly authorized employee, agent or officer of the authorized representative while acting in the course and scope of his or her employment, nor shall it apply to any duly authorized participant, performer, official, security or service personnel specifically authorized to perform such an act by the authorized representative while acting in the scope of his or her employment or participation.
N. No person shall smoke any combustible substance in the stadium, other than in a designated area.
O. During events with ticketed assigned seating, no person is to occupy a seat for which he/she does not possess a valid ticket.
P. No person shall remain standing in or block any aisle or passageway beyond the time reasonably necessary to transit the aisle or passageway. Aisle or passageway shall mean those areas immediately adjacent to the seating areas that are intended as walkways leading to or from seats or exits. Aisle or passageway shall also mean the concourse areas when large crowds have gathered in sufficient numbers so as to block such aisle or passageways. (Ord. 12091 (part), 1998; Ord. 12003 § 2 (part), 1997)
8.44.040 Activities prohibited within the parking facility
The following activities are prohibited within the parking facility:
A. No person shall maliciously and/or in a manner that disturbs public order or causes a threat to public safety throw, discharge, launch or spill any solid object including footballs, baseballs, Frisbees and other such devices or liquid substances, or otherwise cause such objects or substances to be maliciously and/or in a manner that disturbs public order or causes a threat to public safety thrown, discharged, launched, spilled or to become airborne within the parking facility.
B. No person shall explode, set off, discharge, or otherwise release or cause to be released any smoke bomb, fireworks, stink bomb, or other substance which is physically harmful or otherwise irritating, offensive, repugnant, or disgusting to the eyes or sense of smell within the parking facility.
C. 1. - No person shall participate in any activity, including, but not limited to vehicle driver training, running, jogging, volleyball, baseball, soccer, football, roller skating, bicycle riding, skateboarding or Frisbee within the parking facility unless expressly authorized by the authorized representative.
C. 2. - No tables, barbecues, chairs, umbrellas or other objects shall be permitted on walkways and promenades in the inner areas of the parking facility without the written permission of the authorized representative.
D. No person shall lead, conduct or otherwise bring or allow to remain in the parking facility any animal, bird, fish or reptile except trained guide dogs or dogs for the disabled certified by the state of California and which are in actual use.
E. No person shall bring or attempt to bring a vehicle into the parking facility without paying the prescribed charge required for admission. No employee of the authorized representative or any employee of any organization holding an event at the complex shall enter or attempt to enter the parking facility without presenting a valid ticket or pass to that event, or a pass or I.D. indicating that the person is an on-duty employee working the event.
F. For purposes of the California Vehicle Code, all surfaced areas of the parking facility, on which vehicles normally travel to enter and leave parking spaces or the parking facility, shall be considered "highways" as defined in California Vehicle Code Section 360.
G. 1. - No person shall park or stand a vehicle in more than one parking space. If the vehicle exceeds twenty (20) feet in length, the driver thereof shall park said vehicle in parking spaces for standard size vehicles and pay for the additional space and display evidence of such payment.
2. - No person shall utilize in any manner more than the parking space that his or her vehicle is entitled to occupy under the provisions of this chapter. Roadways and fire lanes shall remain clear of vehicles and objects to maximize use for traffic circulation.
3. - No person shall interfere in any manner with the use of an adjacent parking space.
H. Coliseum staff may set a reasonable closing time for parking facilities following an event. No person shall remain within the parking facilities after being informed by a police officer or security personnel the facilities are closed. No person shall refuse to obey the lawful order of a police officer or security personnel made pursuant to enforcement of this subsection.
I. No person shall bring, or cause to be brought, for the purposes of sale or barter, or have for sale, or sell or exchange, or offer for sale or exchange any food, drink, service, goods, wares, ticket or merchandise within any portion of the parking facility including the perimeter sidewalk of the complex without first having obtained a city business tax certificate and a permit from the authorized representative.
J. No person shall bring within the perimeter of the boundaries of the Coliseum parking lots, or cause to be brought to the parking lots, a beer keg or any type of glass container. This subsection shall not apply to patrons possessing prescribed medication in glass containers.
K. Subsections A through J of this section shall not apply to any duly authorized employee, agent or officer of the Authorized Representative while acting in the course and scope of his or her employment, nor shall it apply to any duly authorized participant, performer, official, security or service personnel specifically authorized to perform such an act by the authorized representative while acting in the scope of his or her employment or participation. (Ord. 12290 (part), 2000; Ord. 12091 (part), 1998; Ord. 12003 § 2 (part), 1997)
Sec. 6-3.19 states it is unlawful to sell or offer for sale goods on Coliseum property without written authorization from the Oakland A's. This includes tickets, even when offered for face value.
Business and Professional Code Article I, Sec. 25607, makes it unlawful to have in possession in the Stadium, alcoholic beverages not purchased on the premises from the licensee.
Manage your tickets online at www.raiders.com/myaccount
Help make the O.coColiseum and parking lots an enjoyable environment for all fans, guests and tailgaters by observing these guidelines:
Parking Passes
ADA & Accessible Parking
Oversized Vehicles
Limousine
All parking and tailgating policies, including parking pass privileges, can be found at Raiders.com/TailgatingGuide.
Please visit Raiders.com/Transportation for all public transit information.
All patrons are subject to search. Bags that fit into boxes (18"W x 12"H x 8"D) located at each gate are acceptable; however, all items brought into the O.co Coliseum are subject to search. Refusal of any guest cooperation will result in non-admittance into the O.co Coliseum. Management is not responsible for items left behind at the gate or items lost, stolen or damaged.
Picnic tables are available on the West Side 300 Level concourse of the O.co Coliseum. The picnic tables are available to all patrons to enjoy.
Press with passes enter the O.co Coliseum through the North Pass gate, located in lot F. Press passes can be picked up at Will Call located on the Plaza. Press who pick up passes at Will Call may also enter at the Plaza Entry.
All patrons are subject to search. Bags that fit into boxes (18"W x 12"H x 8"D) located at each gate are acceptable; however, all items brought into the Coliseum are subject to search. Refusal of any guest cooperation will result in non-admittance into the Coliseum. Management is not responsible for items left behind at the gate or items lost, stolen or damaged.
Guests may store their property for the duration of the game at Property Check located on the second level of the outside concourse of ORACLE Arena, across from the West Side Club entrance. All items are subject to search, and non-admittance.
There are multiple public transportation options available to fans traveling to the O.co Coliseum.
Live 105 (105.3 KITS-FM) is the flagship radio station for the Silver and Black. Join long-time Oakland Raiders play by play man Greg Papa and former Oakland Raiders Head Coach Tom Flores, as well as pre-game and post game hosts Rich Walcoff, Oakland Raiders Legend George Atkinson, and former Oakland Raiders QB David Humm as they bring you the best in Oakland Raiders football throughout the season. Oakland Raiders games can also be heard in Spanish on FM 104.9 - La Nueva Internacional de FM.
Please see the Raiderettes webpage for all details related to Football's Fabulous Females.
Find your nearest Raider Image location for the best selection of official Oakland Raiders merchandise by using the Store Locator Shop online at Raiders.com/shop
Oakland Raiders merchandise is also available on game day at locations throughout the O.co Coliseum (see merchandise).
On game day, The Oakland Raiders host an interactive area allowing young fans to participate in a variety of family focused activities. The Raider Rookie Zone is located on the East Side of the O.co Coliseum at the North entrance to the East Side Club behind section 234.
Click here to visit the Raider Rookie Kids Zone
Multiple ramps located throughout the O.co Coliseum provide access to various levels.
The O.co Coliseum does not permit guests who have exited the facility to re-enter. Once a guest has exited the facility, their ticket will not be valid for entry again.
All sales are final, including but not limited to Season Tickets, Half Season plans, Group Tickets, 3-Game plans, Single Game Tickets and Deposits.
Women's Restroom locations within the O.co Coliseum:
Men's Restroom locations within the O.co Coliseum:
The RV parking lot is located in lot B and can be accessed through the Baldwin Street entrance. RV passes are available for purchase by Season Ticket Holders based on availability. For more information, please contact The Oakland Raiders Ticket Office at 1-800-RAIDERS. RV Bus passes are $75 per game.
Click here to view 2013 opponents.
The resale of tickets on O.co Coliseum grounds is prohibited and may result in the loss of ticket privileges and/or prosecution to the fullest extent of the law.
Season Tickets are available in a number of locations and price ranges. Call 1-800-RAIDERS to speak with an Oakland Raiders Ticket Sales Representative about securing Season Tickets.
O.co Security Offices are located at section 148 (gate D) and at section 127 (gate B) on the 100 Level concourse. Offices open 30 minutes prior to Coliseum gate openings and remain open for one hour after the game ends.
In our commitment to providing fans a game day environment that is safe and enjoyable The Oakland Raiders are currently working on new technology that will allow you to easily and anonymously "text" any game day issue to the security command center. The appropriate O.co Coliseum personnel will be immediately dispatched to your location to resolve the concern.
To report any conduct concern, text "OAK" with your message and location to 69050. Coliseum personnel will confirm your message and respond as appropriate. Contact our Ticket Service Department at 1-800-RAIDERS to report concerns and share additional feedback.
*Standard text messaging rates apply.
AEG provides complete facility management and maintenance for the O.co Coliseum. AEG staff is available on game day to address facility-related issues. Please contact any O.co Coliseum employee for assistance or call (510) 569-2121.
Smoking anywhere in the O.co Coliseum is prohibited by the Oakland Municipal code.
Designed by: the architectural firm of Skidmore, Owings, and Merrill.
General contractor: Guy F. Atkinson Company.
Groundbreaking: April 15, 1964.
Renovations: started October of 1995; completed September 1996.
First Event: Raiders vs. Kansas City Chiefs on September 18, 1966.
Parking: 9,600 car and 300 bus parking spots.
Seating for Football: 53,252
Suites: 143 plus the Hall of Fame Suite.
The Oakland Raiders strive to provide all fans with an enjoyable game day experience. If any expectations are not met, The Oakland Raiders want to know. Please contact your Client Services Representative at 1-800-RAIDERS following any Oakland Raiders home game to report O.co Coliseum maintenance concerns. Although the Oakland Raiders do not control O.co Coliseum maintenance, the Oakland Raiders will work with O.co Coliseum management and make every effort to have your issue resolved by the next Oakland Raiders home game.
We want all fans to enjoy the action and excitement of Oakland Raiders football. We expect all who enter the O.co Coliseum and surrounding parking lots to adhere to the Fan Code of Conduct. If you observe behavior that violates the Code of Conduct, please notify O.co Coliseum personnel immediately (ex: security personnel, law enforcement, ushers, parking lot attendants, ticket takers, etc...).
Help make the O.co Coliseum and parking lots an enjoyable environment for all fans, guests, and tailgaters by observing these guidelines:
The O.co Coliseum parking lot will close to the following activities immediately after kick off:
• Consumption or preparation of food or beverages
• Use of televisions, computers or other devices to view or project broadcasts or video of any kind
Those participating in these activities are subject to ejection from the parking lot, revocation of game tickets, citation and/or arrest for trespassing.
Parking Passes
ADA & Accessible Parking
Limousine
Limousine parking is $75.00 per game. Please contact The Oakland Raiders Ticket Office at 1-800-RAIDERS to pre-purchase your limousine parking pass.
Taxi Services:
Veterans Cab: (510) 893-4991
Mellow Cab: (510) 658-4824
Yellow Express Cab: (510) 548-8000
Silver and Black Productions, the Emmy® Award winning in-house television production operation provides viewers with innovative, cutting edge and behind-the-scenes content devoted solely to The Oakland Raiders. All shows air in the Bay Area as well as in additional television outlets throughout California, Oregon, and Nevada. These shows feature the personalities that make up the NFL's most dynamic organization.
The Silver and Black Show as well as The Raiders Report are produced by the Raiders own Silver and Black Productions. The shows originate from the state-of-the-art production facility located within the Raiders 100,000-square foot Alameda facility. Archived episodes can be found online in the Raiders.com Media Vault.
Raiders Preseason Telecasts
Radio personality JT the Brick joins The Voice of the Oakland Raiders, Greg Papa, two-time Super Bowl winning Head Coach Tom Flores, Super Bowl XV MVP, Jim Plunkett and Super Bowl XI winning defensive back, George Atkinson during each of preseason telecasts.
The Silver and Black Show
The Silver and Black Show consists of an in-depth, comprehensive, week-by-week analysis of the Raiders throughout the NFL season. Greg Papa hosts the half-hour show alongside Jim Plunkett.
The Raiders Report
The Raiders Report is a half-hour long show which combines analysis and a behind-the-scenes look at the Oakland Raiders hosted by JT the Brick.
Raiders Postgame Live
Comcast SportsNet California is the proud home of Oakland Raiders post-game live show hosted by Tony Bruno, Bill Romanowski and Jim Kozimor. Immediately following every Raiders game, Raiders Postgame Live is the destination for the Raider Nation, with comprehensive one-hour coverage featuring in-depth game analysis, locker room interviews and player reaction, full coverage of head coach Dennis Allen's press conference and a preview of the following week's game.
Raiders Press Conference Live
Comcast SportsNet California's Raiders Press Conference Live returns for the sixth season with an extended one-hour format and the introduction of live phone call from the viewers into the program. Hosted by Comcast SportsNet's anchor/reporter Damon Andrews with Bill Romanowski providing expert analysis, Raiders Press Conference Live broadcasts Coach Allen's weekly press conference from the Oakland Raiders permanent practice facility in Alameda.
GuestAssist is a text messaging system available to all fans in attendance at Oakland Raiders home games. Fans can now report game day issues or concerns, as well as call for assistance, in a fast and convenient way with their mobile device.
To report any conduct concern, text "OAK" with your message* and location to 69050. O.co Coliseum personnel will confirm your message and respond as appropriate. To contact our office and report concerns and share your feedback, please call our Ticket Service Department at 1-800-RAIDERS.
*Standard text messaging rates apply.
The NFL Ticket Exchange is the safest, most secure place to sell your Oakland Raiders tickets to other fans and buy additional Oakland Raiders tickets from other fans. With NFL Ticket Exchange, each ticket originating from a Season Ticket Holder can be tracked by the Oakland Raiders Ticket Office to ensure the best possible customer experience and security. Please note that prices may exceed face value on the NFL Ticket Exchange.
Check out what's available today
For customer service questions, please contact NFL Ticket Exchange directly at 1-888-NFL-5944 (1-888-635-5944), or via email at nflticketexchange@ticketmaster.com.
Review a listing of the most common questions about the NFL Ticket Exchange:
http://www.ticketexchangebyticketmaster.com/NFL/Ticket_Exchange_FAQ_1.html
NFL Ticket Exchange Season tutorial:
http://www.ticketexchangebyticketmaster.com/NFL/season-ticket-holder-tutorial.html
Ticket Forwarding allows Season Ticket Holders to email their tickets to friends, family or clients if they can't attend a game. Simply log in to My Raiders Account and select the ticket or group of tickets you wish to send, enter the recipient's information and select "Forward."
For a nominal Ticketmaster fee of only $1.95 per ticket, Season Ticket Holders can enjoy the convenience of this innovative technology that provides a secure method to ensure their tickets get used.
The Oakland Raiders offer multiple ticket packages to accommodate our fans ticketing needs. Whether you want to enjoy a full season of hard hitting action, or enjoy a game with a group of family and friends, The Oakland Raiders are sure to have something that's right just for you.
All sales are final.
If you are interested in Season, Group, or Suite Tickets, call 1-800-RAIDERS and a Ticket Sales Representative will answer your questions. Our professional representatives will help you find the seats that meet your needs and fit within your budget. After you have secured your seats with a deposit towards your tickets, your representative will follow up to assist in any way prior to the day your tickets arrive in late Summer.
Your personal Season Ticket Service Representative will be available throughout the season and will guide you through the renewal process the following calendar year. Single Game Tickets are available for purchase at all Raider Image Locations or online at Ticketmaster.com.
Click here to purchase tickets now
Individual game tickets and ticket packages can be purchased through Ticketmaster at Ticketmaster.com or by calling (510) 625-8497. If you encounter problems, or you lose your Ticketmaster tickets, please contact Ticketmaster directly or go to the box office for assistance on game day.
Click here to purchase tickets now
The Oakland Raiders Tickets for Kids Program allows a company or individual to be a hero to children who really need one. The Oakland Raiders have teamed up with local area non-profit organizations to enable disadvantaged and at-risk youth to attend an Oakland Raiders game. By participating in our Tickets for Kids Program, you'll not only help fulfill children's dreams, you'll exemplify the true heart and spirit of the Raider Nation.
It's easy to help - The Oakland Raiders offer you and/or your company a range of sponsorship packages that include tickets to future games; autographed memorabilia; on-field access for The Oakland Raiders Tickets for Kids Presentation; and website, game-day program and O.co Coliseum Matrix board recognition. If you'd like to demonstrate your generosity, call 1-800-RAIDERS today.
Click here for more information on our Tickets for Kids programs
The Oakland Raiders Tickets for Troops Program allows a company or individual to make a difference in the lives of American soldiers and their families. The Oakland Raiders have teamed up with local U.S. military bases to help our soldiers and their families attend an Oakland Raiders game. By participating in our Tickets for Troops Program, you'll not only support our military, you'll exemplify the true heart and spirit of the Raider Nation.
It's easy to help - The Oakland Raiders offer you and/or your company a range of sponsorship packages that include tickets to future games; autographed memorabilia; on-field access for The Oakland Raiders Tickets for Troops Presentation; and website, game-day program and O.co Coliseum Matrix board recognition. If you'd like to show your support, call 1-800-RAIDERS today.
Click here for more information on our Tickets for Troops programs
To transfer ownership of any of your current Season Tickets, please complete the form included in your renewal packet and return to: Oakland Raiders Ticket Office/ Transfers, 1220 Harbor Bay Parkway, Alameda, CA 94502 or fax to (510) 864-5025, Attn: Transfers. For accurate and timely transferring of tickets, please fill out this form legibly and in its entirety. Both parties will be notified of completed transfer through a confirmation email. Please contact your personal Client Services Manager with questions you may have at 1-800-RAIDERS.
All individual game tickets are handled exclusively through Ticketmaster at Ticketmaster.com and Raider Image locations.
The VIP Will Call window is available to Suite Holders and specific VIP's on game day for ticket drop off and pickup. VIP Will Call is located at the ORACLE Arena Box Office, opening five hours prior to kick off and closing at the end of each game.
Guests must show photo identification at VIP Will Call in order to pick up tickets. The photo identification must match the name that the tickets are left under for VIP Will Call to release the tickets. If you are not the person whose name the tickets are left under, you must have a copy of that person's photo identification with a note stating that they release the tickets to you for the game, with their signature.
For any further ticket information, please contact The Oakland Raiders Ticket Office at 1-800-RAIDERS.
Will Call is located at the ORACLE Arena Box Office, opening five hours prior to kickoff and closing at the end of each game.
Guests must show photo identification at Will Call in order to pick up tickets. The name on the photo identification must match the name under which the tickets are left for Will Call to release the tickets. Will Call is the only place a guest may leave tickets to be picked up by another guest.
If you are not the person whose name the tickets are left under, you must have a copy of that person's photo identification with a note stating that they release the tickets to you for the game, with their signature. For any further ticket information, please contact The Oakland Raiders Ticket Office at 1-800-RAIDERS. (See VIP Will Call for suite tickets)