Frequently Asked Questions
Why are the Oakland Raiders moving to mobile ticketing?
Mobile ticketing is the safest, most convenient and flexible way to receive and manage tickets while increasing protection against fraud.
Will Season Ticket Members still receive Commemorative Stock Tickets?
Yes, Oakland Raiders Season Ticket Members will still receive and be able to enter the game with their commemorative stock tickets.
Can I still print my tickets at home?
There is no longer a PDF ticket option. You will only be able to enter the Oakland Raider's stadium with a commemorative stock ticket or with your mobile device.
How do I access my tickets?
You can find step by step guides and a video on how to access your tickets via the Raiders App and your Account Manager above.
When should I download my ticket?
To ensure seamless entry, download your tickets to your phone at least 24 hours before the event. iPhone users can add their tickets to their Apple Wallet for easy accessibility.
Can I have multiple tickets on a single phone?
Yes, all your tickets will be on one phone – just swipe your screen to the left to get to the next ticket. If your entire party isn't with you when you enter the game you can easily send each person their individual ticket.
What if I send tickets to the wrong person or to the incorrect email address?
If the tickets have not been accepted then you can reclaim your tickets. Once your tickets have been accepted you no longer have access to them.
What if the person who accepted the tickets can no longer attend the game?
The person that accepted the tickets will have to send them back to you or to another person the same exact way you sent the tickets to them.
What if I need help on gameday?
If you are having any phones issues on game day or unable to access your tickets you can call 510-864-5030 or visit the Box Office at Oracle Arena.